3. ServicePixel Knowledge Base
Simple Step by Step Videos for Busy Business Owners
(No Tech Skills Needed!)
1. Getting Started with ServicePixel
Video: "Your First 5 Minutes with ServicePixel"
Learn how to create your account, enter your business information, and get set up quickly
What you'll need to have ready
How to describe your business if you don't have a website
2. Connecting Your Social Media Accounts
Video: "Linking Your Social Media in 3 Minutes"
Step-by-step guide to connecting Facebook, Instagram, and Google Business
How account permissions work and why they're safe
What to do if you have trouble connecting
3. Choosing Your Content Topics
Video: "Picking the Right Content for Your Business"
How to select topics that will attract customers
Different content types explained (before/after, tips, testimonials)
Recommendations for your specific industry
4. Understanding Your Content Calendar
Video: "Your Social Media Calendar Made Simple"
How to view all your upcoming posts
Changing dates and times with simple drag-and-drop
Planning for holidays and busy seasons
5. Reviewing and Approving Posts
Video: "Checking Your Posts Before They Go Live"
How to preview what your posts will look like
Making simple text and image changes
Requesting completely new content if needed
6. Adding Your Own Photos
Video: "Using Your Own Pictures in Posts"
How to upload photos from your phone or computer
Tips for choosing good business photos
Using before/after photos effectively
7. Creating Special Announcement Posts
Video: "Making Posts for Special Events and Offers"
How to create posts for sales, holidays, or special events
Scheduling one-time announcements
Making sure important posts get seen
8. What to Do When Something Goes Wrong
Video: "Fixing Common Problems"
What to do if posts don't publish
Recovering deleted content
Getting help when you need it
9. Using ServicePixel on Your Phone
Video: "ServicePixel on Your Smartphone"
How to use the mobile app for on-the-go management
Approving posts from your phone
Getting notifications about your social media
10. Sharing Customer Reviews as Posts
Video: "Turning Happy Customers into Great Content"
How to feature testimonials in your social media
Best practices for sharing customer feedback
Creating before/after showcase posts
11. Managing Your Subscription
Video: "Your ServicePixel Account and Billing"
How to update payment information
Changing your plan or number of posts
Pausing or canceling if needed
12. Understanding Performance Basics
Video: "Knowing If Your Posts Are Working"
Simple explanation of what the numbers mean
How to tell which posts perform best
What performance means for your business
13. Seasonal Content Planning
Video: "Planning Content for Different Seasons"
How to prepare posts for busy seasons in your industry
Creating holiday-themed content
Scheduling content during your vacation times
14. Using ServicePixel With Employees
Video: "Sharing ServicePixel With Your Team"
How to let employees help manage your content
Setting up approvals if others create posts
Keeping your accounts secure with multiple users
15. Making the Most of Your Content
Video: "Getting the Biggest Impact from Your Posts"
Tips for optimal posting frequency
Understanding differences between social platforms
How to repurpose your best content